Terms and Conditions

Last Updated: 10/3/2025

  • 1. Agreement to Terms: By accessing and using the services provided by expeditehqllc (“we,” “us,” “our”) via our website or through direct engagement, you (“Carrier,” “you,” “your”) acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
  • 2. Services Provided: expeditehqllc provides non-asset-based truck dispatch services, which include but are not limited to: Negotiating freight rates with brokers and shippers. Routing and logistical planning. Scheduling and coordinating loads. Managing billing and invoicing. Ensuring compliance with FMCSA regulations. Providing 24/7 dispatch support. We act as your agent in securing freight. We are not a motor carrier and do not assume liability for the transportation of freight.
  • 3. Carrier Responsibilities: As a condition of using our services, you represent, warrant, and agree that: Active Authority: You possess and will maintain active, valid USDOT and MC numbers from the FMCSA. Insurance: You will maintain at all times the minimum levels of insurance coverage as required by the FMCSA and any applicable shipper or broker, including Auto Liability, Cargo, and General Liability insurance. You must provide a valid Certificate of Insurance upon request. Compliance: You are solely responsible for complying with all federal, state, and local laws, rules, and regulations, including but not limited to Hours of Service (HOS), vehicle maintenance, and drug and alcohol testing programs. Performance: You are responsible for the safe, timely, and secure pickup, transport, and delivery of all freight tendered to you through our services. Any failure to perform, including but not limited to late deliveries, cargo damage, or theft, is your sole responsibility. Payment to expeditehqllc: You agree to pay expeditehqllc the agreed-upon percentage or flat fee for each load successfully dispatched. This fee is due upon your receipt of payment from the broker/shipper.
  • 4. Payment and Invoicing: Our Role: expeditehqllc will invoice the broker or shipper on your behalf for services rendered. Your Payment: Payment for freight services is made directly from the broker/shipper to you, the Carrier. Dispatch Fee: Our dispatch fee is earned upon the successful booking of a load and is payable upon your receipt of payment from the broker/shipper, regardless of any delays or non-payment you may experience from the broker/shipper, except in cases of our proven negligence. Factoring: If you use a factoring company, you must provide us with the details and ensure they are authorized to pay our dispatch fee from the settled funds.
  • 5. Broker-Carrier Relationship: We are not a party to the contract of carriage between you and the broker/shipper. We facilitate the agreement but are not liable for the performance of either party. You are solely responsible for verifying the creditworthiness of brokers/shippers, though we may assist with credit checks as a service.
  • 6. Cancellation and Failure to Perform: Cancellation by You: If you cancel a load after confirmation, you may be liable for any costs or lost commissions incurred by expeditehqllc. Repeated cancellations may result in termination of our services. Broker Cancellation: If a broker cancels a confirmed load, we will immediately work to find you a replacement load. Our dispatch fee is only applicable to loads that are hauled. Failure to Perform: Failure to pick up or deliver a load as agreed may result in immediate termination of our services and you may be held liable for damages.
  • 7. Limitation of Liability: To the fullest extent permitted by law, expeditehqllc’s total liability to you for any claim arising out of or relating to these terms or our services, whether in contract, tort, or otherwise, shall be limited to the total dispatch fees you have paid to us in the six (6) months preceding the event giving rise to the claim. Under no circumstances shall we be liable for any indirect, punitive, incidental, special, or consequential damages, including lost profits, arising from your use of our services.
  • 8. Indemnification: You agree to indemnify, defend, and hold harmless expeditehqllc, its employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms, your violation of any law, or your operation as a motor carrier.
  • 9. Termination: Either party may terminate this agreement with written notice. Upon termination, you remain liable for all dispatch fees for loads booked prior to the termination date. All provisions which by their nature should survive termination (including, but not limited to, payment obligations, confidentiality, indemnification, and limitations of liability) shall survive.
  • 10. Confidentiality: Both parties agree to keep confidential all non-public business information disclosed during the course of this engagement.
  • 11. Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. We will notify you of changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
  • 12. Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@expeditehqllc.com